Managed Warranty Operations for Equipment Dealerships
DealerFlow provides a dedicated warranty operations team that prepares, submits, and tracks claims across OEM portals while giving dealerships full visibility through the DealerFlow platform.
Software + Dedicated Warranty Operations
DealerFlow combines a centralized warranty performance platform with a dedicated operations team that manages the claim submission process. Dealerships get the visibility and analytics of modern software while DealerFlow ensures claims are submitted, tracked, and followed up consistently.
DealerFlow Handles the Warranty Process
Our team manages the operational work required to prepare, submit, and track warranty claims.
Claim Submissions
DealerFlow prepares and submits warranty claims through manufacturer portals, ensuring claims include the required documentation and labor allowances.
Documentation Review
Work orders, photos, and supporting documents are reviewed to ensure claims meet OEM submission requirements.
Tracking Payments
Claims are monitored from submission through approval and reimbursement to ensure they continue moving through the OEM process.
Short-Paid Claim Follow-Up
When a claim is reimbursed below expectations, DealerFlow investigates and follows up with the manufacturer when appropriate.
What Your Dealership Does
DealerFlow integrates seamlessly into your existing service workflow, managing claim preparation, submission, and follow-up so your service team can focus on customer work.
Upload Work Orders
Service writers upload work orders and supporting documentation through the DealerFlow platform after warranty repairs are completed.
Provide Supporting Documentation
If additional photos, technician notes, or documentation are required by the manufacturer, the dealership provides those materials through the platform.
Monitor Warranty Performance
Dealership leadership can view warranty performance metrics and claim activity through the DealerFlow dashboard.
What DealerFlow Changes for Your Service Department
DealerFlow removes the administrative burden of warranty claims so technicians, service writers, and managers can stay focused on customer work.
Technicians
Focus on repairs instead of documenting warranty claims.
Service Writers
Upload work orders instead of preparing warranty claims.
Service Managers
No longer track claim approvals, payments, or short-paid claims.
Leadership
Gain visibility into warranty performance, recovery rates, and claim activity.
How Warranty Claims Move Through DealerFlow
DealerFlow integrates seamlessly into your existing service workflow, managing claim preparation, submission, and follow-up so your service team can focus on customer work.
Upload Work Orders
Service writers upload completed work orders and supporting documentation through the DealerFlow platform.
Review & Prepare Claims
DealerFlow reviews the repair documentation and prepares the warranty claim to meet manufacturer requirements.
Submit & Manage Claims
Claims are submitted through the appropriate OEM portals and managed throughout the approval process.
Track Approvals & Payments
DealerFlow monitors claim approvals and reimbursement status while dealerships track performance through the platform dashboard.
Built on Real Warranty Experience
DealerFlow was built by professionals with years of experience working with equipment dealerships and managing manufacturer warranty processes.
Warranty claim submission is not simply data entry. Each manufacturer has different requirements for documentation, labor allowances, claim narratives, and approval processes.
DealerFlow applies a consistent process to ensure claims are prepared and submitted in a way that aligns with manufacturer requirements and maximizes reimbursement opportunities.
Our team works within warranty environments every day and understands the operational challenges faced by service departments and warranty administrators.
Multi-OEM Warranty Knowledge
Equipment dealerships often manage multiple manufacturers, each with different claim submission processes. DealerFlow manages claims across OEM portals with a consistent operational workflow.
Documentation Best Practices
Proper documentation is critical for claim approval. DealerFlow ensures work orders, technician notes, and supporting materials are reviewed before submission.
Claim Narrative and Labor Allowances
Claims are structured to clearly document the repair and ensure labor allowances and supporting details are properly represented.
Consistent Claim Follow-Through
Claims are monitored through approval and reimbursement, ensuring they do not stall within the manufacturer process.
Built for Equipment Dealerships
Whether you’re a single-location equipment dealer or a multi-location rental company managing multiple OEMs, DealerFlow streamlines warranty operations so your team can stay focused on serving customers and driving revenue.
Construction Equipment Dealers
Agriculture Equipment Dealers
Rental Houses
Let DealerFlow Handle Your Warranty Operations
DealerFlow manages claim submissions, tracks approvals, and follows up on short-paid claims so your team can focus on customers and billable work.
Contact Us
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