How DealerFlow Works

Step 1 Dealer Upload work orders and documentation Step 2 DealerFlow Review claim documents Submit claims to OEMs Track approvals and payments Follow up on short-pays Step 3 OEM Portals Claims approved Dealer reimbursed

DealerFlow integrates into your existing service workflow and manages the warranty process from claim submission through reimbursement.

Your team uploads completed work orders. DealerFlow manages the rest.

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Step 1 Dealer Upload work orders and documentation Step 2 DealerFlow Review claim documents Submit claims to OEMs Track approvals and payments Follow up on short-pays Step 3 OEM Portals Claims approved Dealer reimbursed

Simple Onboarding for Dealerships

DealerFlow is designed to integrate into your existing service workflow with minimal disruption.

Platform Setup

We configure your dealership account and establish submission workflows.

OEM Setup

DealerFlow works with your dealership to connect the OEM portals used by your service department.

Team Training

Service writers are trained on how to upload work orders and documentation through the platform.

Warranty Claim Workflow

DealerFlow manages claims from submission through reimbursement while giving your dealership full visibility into warranty performance.

Upload Work Orders

Service writers upload completed work orders and supporting documentation through the DealerFlow platform.

Review & Prepare Claims

DealerFlow reviews the repair documentation and prepares the warranty claim to meet manufacturer requirements.

Submit & Manage Claims

Claims are submitted through the appropriate OEM portals and managed throughout the approval process.

Track Approvals & Payments

DealerFlow monitors claim approvals and reimbursement status while dealerships track performance through the platform dashboard.

Your Team's Role

DealerFlow integrates seamlessly into your existing service workflow, managing claim preparation, submission, and follow-up so your service team can focus on customer work.

Upload Work Orders

Your team uploads completed work orders and supporting documentation.

Provide Supporting Documentation

If additional materials are needed, your team provides photos, technician notes, or supporting details.

Monitor Warranty Performance

Leadership can view claim activity and recovery metrics through the DealerFlow dashboard.

What DealerFlow Changes for Your Service Department

DealerFlow removes the administrative burden of warranty claims so technicians, service writers, and managers can stay focused on customer work.

Technicians

Focus on repairs instead of documenting warranty claims.

Service Writers

Upload work orders instead of preparing warranty claims.

Service Managers

No longer track claim approvals, payments, or short-paid claims.

Leadership

Gain visibility into warranty performance, recovery rates, and claim activity.

What Happens After Submission

Once a claim is prepared, DealerFlow manages the remaining steps of the warranty process through approval and reimbursement. Our team submits claims through the appropriate OEM portals, monitors claim status, and follows each claim through the review and payment process.

DealerFlow tracks approvals, responds to manufacturer requests for additional documentation, and manages short-paid claims when reimbursement does not match the expected amount. Throughout the process, dealerships maintain full visibility into claim activity and status through the DealerFlow platform.

OEM Submissions

DealerFlow prepares and submits warranty claims through the appropriate manufacturer portals.

Claim Monitoring

Our team tracks each claim through the OEM review process to ensure it continues moving toward approval.

Documentation Requests

If a manufacturer requests additional information, DealerFlow gathers and submits the required documentation.

Payment Tracking

DealerFlow monitors payments to confirm claims are reimbursed and recorded accurately.

Short-Pay Follow-Up

When reimbursement does not match the expected amount, DealerFlow reviews the claim and follows up with the manufacturer when appropriate.

Full Visibility Into Warranty Performance

While DealerFlow manages claim operations, dealerships maintain full visibility into warranty performance through the DealerFlow platform.

Warranty revenue trends

Recovery rates by OEM

Short-paid claim tracking

Claim turnaround time

See How DealerFlow Fits Into Your Workflow

DealerFlow streamlines warranty operations, increases recovery, and gives dealerships full visibility into warranty performance.

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Built for Equipment Dealerships

Whether you’re a single-location equipment dealer or a multi-location rental company managing multiple OEMs, DealerFlow streamlines warranty operations so your team can stay focused on serving customers and driving revenue.

Construction Equipment Dealers

Agriculture Equipment Dealers

Rental Houses

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