Warranty Administration
End-to-End Warranty Management for Equipment Dealers.
Warranty should strengthen your dealership, not slow it down. DealerFlow provides complete warranty administration across all your OEMs, ensuring clean submissions, consistent turnaround times, and better cash flow — without adding headcount or putting more pressure on your service team.
What We Handle
DealerFlow manages the entire warranty process from start to finish, including:
Clean Documentation
We review the work order, story, labor times, photos, and parts to ensure every claim meets OEM requirements before submission.
Accurate Claim Creation & Submission
Claims are built correctly the first time with proper coding, supporting documentation, and OEM-aligned narratives.
OEM Communication
We handle all back-and-forth with the OEM to keep claims moving and avoid delays that affect cash flow.
Denial Review & Correction
If an OEM pushes back, we identify what’s missing, correct it, and resubmit to improve approval rates.
Final Settlement Verification
We verify that payments match the claim and address discrepancies immediately.
Why Dealers Choose DealerFlow
DealerFlow handles the warranty details that slow teams down, from OEM-specific requirements to follow-ups and documentation. Our multi-OEM experience and consistent processes keep claims moving and revenue flowing.
Speed
Claims processed quickly and correctly the first time, improving turnaround and approval rates.
Accuracy
Every OEM has its own rules. We handle them all, reducing denials and avoiding costly chargebacks.
Stability
No turnover, no training, no tribal knowledge risk. We act as a stable, reliable warranty department.
Cashflow
Fewer delays. Fewer errors. More approved claims hitting your books.
How It Works
We plug into your existing workflow, take over warranty processing, and keep claims moving so your team doesn’t have to.
Onboarding
We learn your OEM programs, service workflows, and DMS setup with minimal time required from your team. Our process is designed to get you fully operational quickly so warranty support never skips a beat.
Management
We handle every step of the warranty process including documentation checks, submissions, follow-ups, OEM communication, and claim recovery. Your service team stays focused on repairs while we ensure each claim is clean, compliant, and processed on time.
Reporting
You get clear visibility into submissions, approvals, denials, and recovered dollars with simple, easy-to-read reports. No guessing, just consistent insight into how your warranty performance is improving.
Who This Service is Built For
DealerFlow’s Warranty Administration is ideal for:
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Dealers without a full-time warranty admin
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Service departments experiencing turnover or staffing gaps
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Multi-OEM dealers struggling with inconsistent rules
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Startups or growing dealerships needing scalable support
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Dealers frustrated with denials and slow reimbursements
If warranty slows your operation down, this service solves that problem.
Frequently Asked Questions
Do you log in to our DMS?
Yes or no – it is up to the dealer. We can work directly inside your system as an extension of your team.
How long does onboarding take?
Most dealers are fully onboarded in just a few days.
Can you handle multiple OEM lines?
Absolutely. Multi-OEM is a core part of our expertise.
Do we still need someone in-house for warranty?
Not for processing. Your team simply provides the work order details and required documentation. We handle the rest.